Terms of Service

Last updated August 25, 2026 · Applies to the Landscape Centre Design Studio at landscapecentre.studio

These are the rules for using the Landscape Centre Design Studio. By creating an account or making a design you agree to them. If you do not agree, please do not use the Studio.

Who this agreement is with

The Design Studio at landscapecentre.studio is offered by Landscape Centre and is built and operated for Landscape Centre by StoneSwap.ai, a company based in Ontario, Canada. In these terms “we” and “us” mean Landscape Centre and StoneSwap.ai together, and “you” means the person using the Studio. Both companies may rely on these terms.

Who may use the Studio

You must be old enough to enter into a contract where you live, and you must use the Studio for a real property project — your own, or one you are working on for a client. One account per person. The details you give us must be accurate and kept up to date.

The Studio is offered in the regions Landscape Centre chooses to serve, and access from outside them may be refused. To apply that, the Studio needs to establish where you are, which is why it asks for your postal code and, once, for your browser’s location permission. If it cannot establish that, it may decline to produce a design.

What the Studio does — and does not do

You upload a photograph of a property, choose products, and an automated system produces a picture of what that property could look like with those products on it.

In the words shown on every result, share page and proposal sheet: AI-generated concept for inspiration only. Product appearance, colors and layout in this visualization are not guaranteed and may differ significantly from the actual products.

To be completely clear about what a render is not:

• It is not a quote, an estimate you can hold anyone to, or an offer to sell. Any figure the Studio shows is an automated guess at a range, not a price.
• It is not a promise that a product will look like that once made, laid and weathered, or that the colours on your screen match the real material.
• It is not a guarantee that a product is available, in stock, in production, or sold in your area.
• It is not a design, plan or drawing you can build from, and it is not a substitute for a site visit, measurements, engineering, drainage or permits.

Confirm everything with Landscape Centre, an authorised dealer or a qualified installer before you buy materials or start work. Neither Landscape Centre nor StoneSwap.ai is your contractor, and producing a render does not create a relationship between you and any dealer.

Your photos and your designs

You keep ownership of every photograph you upload. You must have the right to upload it: it should be your property, or a property you have permission to photograph and to submit. Do not upload pictures of people who have not agreed to it, and do not upload anything unlawful, infringing, hateful, sexual or designed to deceive.

So that we can actually run the Studio, you give us permission to store your photograph, send it to our AI provider, produce images from it, keep those images for the retention period, and show them to you, to Landscape Centre and to anyone you choose to share them with. That permission lasts only as long as we hold the material and exists only for those purposes. Details of who receives what are in the Privacy Policy.

Designs and the photographs behind them are deleted automatically 365 days after they are created, and you can delete your account and its content at any time from Settings → Account. Download anything you want to keep.

Who may use the generated image

You may use the images the Studio makes for you freely for your own project: to plan it, to show family, to send to a contractor, or — if you are a contractor — to present to your client. You may not present a render as an approved plan, an official Landscape Centre product photograph, or a quotation.

Landscape Centre and StoneSwap.ai may use your designs to operate, secure and improve the Studio and, in Landscape Centre’s case, to understand its own customers. We will not publish your image publicly or use it in advertising without asking you first.

A share link you create is a public web address: anyone who has it can open the design without signing in. It does not show your name or contact details, and it stops working when the design is deleted.

Renders, credits and payment

Each design you generate costs one render credit.

• Free credits. A new, verified account may be given a number of free credits. They are a courtesy, not an entitlement: Landscape Centre sets the number, may change it, and free credits may be withheld where our anti-abuse checks see a device or address that has already had them.
• Buying credits. Credit packs are sold through our payment provider, in the currency shown at checkout, with any tax added there. Prices can change; the price you see at checkout is the price you pay.
• Credits do not expire while your account is open, and they have no cash value. They cannot be transferred or exchanged.
• Spent credits are not refundable. A credit is spent the moment a design starts generating, and the result is delivered to you immediately — so there is nothing to return. If a design fails for a technical reason the credit goes back to your balance automatically. If a design is refused because what you submitted breaks these terms, one credit is still used.
• Unspent credits. If you have bought credits you have not used and something has gone wrong, write to [email protected]. We will look at it, and we will always do what consumer protection law in your province or state requires.
• Deleting your account forfeits any remaining balance, free or paid. Use your credits first.
• Images age out. Buying a credit buys the generation of an image, not permanent hosting of it — images are deleted 365 days after they are created. Download the ones you want to keep.

Acceptable use

Do not:

• upload a photograph you have no right to use, or one that shows someone who has not agreed to it;
• try to make the Studio produce unlawful, harmful, hateful, sexual or deceptive imagery, or imagery of an identifiable person;
• use the Studio to create anything intended to mislead someone about a product, a price or a property;
• scrape it, automate it, resell access to it, or run it through another product without our written agreement;
• work around render limits, free-credit rules, account limits or the service area — including with multiple accounts, disposable addresses, proxies or VPNs;
• probe, overload or interfere with the service, or with anyone else’s use of it.

Safety checks, suspension and termination

Uploads, prompts and account behaviour are screened automatically. A check may refuse an individual design, and repeated or serious breaches may lead to an account being suspended or removed. Where an account is suspended, free credits are forfeited; where an account is removed altogether, any remaining balance goes with it, exactly as it would if you deleted the account yourself. If you think a decision was wrong, write to [email protected] and a person will review it.

You may stop using the Studio at any time and delete your account from Settings → Account. We may also stop offering the Studio, or change what it does, at any time.

Intellectual property

The Studio software, its interface and everything StoneSwap.ai has built into it belong to StoneSwap.ai. The Landscape Centre name, logos, product names, product photography and catalogue data belong to Landscape Centre. Nothing in these terms gives you a licence to use either company’s trade marks or branding. Your photographs and the designs made from them are covered in the two sections above.

No warranty

The Studio is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties of any kind about it — including that it will be uninterrupted or error-free, that a render will be accurate or suitable for any purpose, or that a product shown will be available. Some jurisdictions do not allow certain warranties to be excluded, and nothing here removes a warranty or guarantee that the law does not let us remove.

Limitation of liability

To the fullest extent the law allows, neither Landscape Centre nor StoneSwap.ai is liable for indirect, incidental, special or consequential losses, or for lost profits, lost data, or the cost of work carried out or materials bought in reliance on a render. Our total liability for any claim connected with the Studio is limited to the greater of the amount you paid us for credits in the twelve months before the claim, or CAD $100.

This section does not limit liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited under the law that applies to you — including mandatory consumer protection legislation such as Quebec’s Consumer Protection Act.

You are responsible for what you upload, and you agree to cover us against third-party claims arising from content you had no right to submit.

Governing law

These terms are governed by the laws of the Province of Ontario, Canada, and the courts there have jurisdiction. If you are a consumer, this does not take away your right to bring a claim in the courts of the province, territory or state where you live, or to the protection of the mandatory consumer laws there.

Changes to these terms

We may update these terms. When we do, the “last updated” date at the top changes; if the change is significant we will tell you. Continuing to use the Studio after an update means you accept the revised terms. If you do not accept them, delete your account.

Contact

Questions about these terms go to the contact for this Design Studio, who is also the person responsible for personal information:

How your information is handled is set out in the Privacy Policy.

These terms are written to be read and understood rather than to be exhaustive. They describe how the Landscape Centre Design Studio works today; they do not limit any right you have under applicable consumer law, and they are not legal advice.